• Tiếng Việt

How can I check installment transaction?

  • The Cardholder can check successful installment conversion transaction shown on latest statement or look up transaction information on Internet Banking.
  • In case the statement shows that transaction has not been converted to installment payment, Cardholder shall contact Customer Service within 7 days from receipt of Statement to check and process.

Time to convert installment transactions?

  • When Cardholder registers Installment Plan, installment amount will be converted to installment no later than 15 working days.
  • In case the transaction is shown on the statement and has not been successfully converted to installment payments, the Cardholder should contact Customer Service at 1900 6929 to check and process within 7 days from statement date.

What is the installment payment method via credit card?

  • The installment subscription amount will be divided equally by number of fixed months by term. Each of these fixed installments will be shown on Monthly Statement until end of Installment Term and as part of payable amount on each Statement.
  • In case the Cardholder fails to pay full payable amount (Closing Balance) on Statement on or before Due Date, Cardholder will be charged interest on the total Closing Balance of the Account Credit card by Terms and Conditions;

Example: Customer purchases a mobile phone worth 6,000,000 VND, subscribes to a 3-month installment installment with 0% interest:

  • Installment period 1 2 3
  • Installment payment per month (1) 2,000,000 2,000,000 2,000,000
  • Monthly fee / interest (2) 0 0 0
  • Total monthly payment (3)
  • (3) = (1) + (2) 2,000,000 2,000,000 2,000,000

What is the Credit Card Installment Plan?

  • Credit card installment program is a preferential service for Kienlongbank international credit card to help customers purchase goods and the amount will be deducted gradually according to the number of months registered.

What are the advantages of installment payment via credit card compared to traditional one?

Installment purchase via credit card is a modern buying method that brings many benefits to customers compared to traditional one:

  • Simple and fast procedure: Just fill in 01 form or call to register
  • No upfront amount is required.
  • Interest rate is 0% during installment term.
  • Automatic payment and installment through Credit Card

Who is the credit card installment program applicable to?

  • Individual customers are Kienlongbank international credit cardholders, including primary and supplementary cardholder. Primary Cardholder can subscribe to installment for transaction arising from Primary and Supplementary cards. Supplementary Cardholder can apply for installment for transaction arising from Supplementary Card only.

Can foreign cardholders participate in installment payments?

  • Yes, the program applies to foreign cardholders too.

Which transaction is eligible?

  • Purchases of goods / services by Kienlongbank international credit card.

How much is the installment payment level compared to value of goods / services?

  • Up to 100% of value of goods/services at discretion of Cardholder (but the Installment Subscription Amount must be equal to or greater than the Minimum Subscription Amount).

Can Cardholder register for the 24/7 installment payment? Can Cardholder registered for transactions already on statement?

  • Customers can register at any time for transactions that have not been made on statement. For already made on transactions, Cardholder shall register within 07 days from the statement date