a. Customers come to Branches, Transaction Offices of Kienlongbank to make deposit and present following documents:
(i) For clients with full 18 year age or over with full civil act capacity as prescribed by law, clients aged from full 15 years to under 18 years old are not restricted in civil act capacity or does not lose civil act capacity as provided for by law, but has private property:
Presenting ID card/Passport.
(ii) For customers who are legal representatives or guardians of depositors:
In addition to ID card/passport, documents proving representative status of depositor's legal representative.
b. Customers register information and specimen signature.
c. In case customer cannot write, read, or see, customers ask someone to accompany them to write for, read on their behalf and the customer will have fingerprints of two hands’ index fingers in replacement for specimen signature. The companion is responsible for reading fully and accurately the contents of transaction documents for depositor to hear and sign for confirmation on all transaction documents that the depositor has fingerprinted.