• Tiếng Việt

What currencies can a customer open a current account?

  • Customers can open payment accounts in Vietnam Dong, USD and Euro.

Do VND individual and corporate payment accounts maintain a minimum balance?

  • Minimum balance that customers need to maintain on their personal payment accounts is 50,000 VND and for organizations is 1,000,000 VND.

Can individual customers withdraw foreign currency cash from their current account? Do I need to prove the withdrawal purpose?

  • Individual customers can withdraw foreign currency cash from their current account without proving purpose of capital use.

Do customers have to pay fees when receiving money transferred to their Kienlongbank account?

  • Kienlongbank does not charge credit to the account when customers receive money from other banks in the country

Can foreign individual customers deposit cash into VND account?

  • Customers must prove that the money deposited into the VND account is legal.

If customers who do not have an account at Kienlongbank, can they receive money transferred from another bank?

  • Customers who do not have an account at Kienlongbank can still receive money transferred from another bank by ID card or passport

Do customers need to prove their origin when depositing cash into their foreign currency payment deposit account?

  • Customers must prove that the source of cash deposited into their foreign currency account is legal (certified by the border-gate customs in accordance with the law on foreign exchange management). For money transfers from abroad, customers do not need to prove the origin of the money received.

Can a customer open an account at branch A to get the account statement at branch B?

  • Customers opening an account at Branch A can get statement at Branch B in Kienlongbank's system

Can the customer authorize someone else to use the payment account?

  • Customers can authorize another person to use their account through authorization documents (established at Kienlongbank or local People's Committee / competent authority).

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